Thursday, January 21, 2010

Store FAQ


Is your website secure?


Yes. Your shopping cart and payment processing information is secured through encryption by our professional merchant processor.


How much is shipping?


We currently offer standard shipment domestically through the United States Postal Service at a flat rate of $4.95 per order.


Do you ship to APO addresses / PO boxes?


Yes. Shipment to APO addresses and PO boxes is included in our domestic shipment through the USPS. The standard rates apply.


How long will it take for my order to ship?


All orders are processed and shipped within 5 business days unless noted otherwise. You will be notified by a customer service representative if an item in your order is back ordered. Back ordered items may not be available for shipment for 2-6 weeks.


Do you ship internationally?


No. At this time we do not ship internationally.


What forms of payment do you accept?


We accept Visa, Mastercard, American Express and Discover.


Do you accept Paypal?


No. At this time, we do not accept Paypal.


Can I send my payment via snail mail?


In order to best serve our clients, we only accept orders via our Internet site.


Can I send you my T-shirt idea?


Sorry, but at this time we do not accept designs or design ideas.


Is sales tax included in my order?


Sales tax is added to all orders shipped within the state of Ohio.


How do your T-shirts fit?


Our T-shirts are designed for a tighter, more fashionable fit. If you prefer a looser, relaxed fit, Galt's Watching recommends choosing one size larger. Ladies looking for a more relaxed style should also consider the men's fashion fit.


What are the measurements of your shirts?


We currently offer 3 styles of Alstyle shirts.


All T-shirts' Men's fits are currently as follows-


Men's fit - 4.3 oz 100% Combed Ringspun Cotton. Super-soft, lightweight, slim-fit tee. Machine washable and preshrunk to minimize shrinkage.


Body Width: S=18", M=20", L=22", XL=24", 2XL=26"

*Please note: Body width taken 1” below armhole for sizing.


All women's fits except for the Liberty Lover T-shirt are currently as follows -


Women's fit (fashion fit - longer cut) - 4 oz 100% Combed Ringspun Cotton. Super-soft, lightweight, slightly sheer tee. Side-seamed and tapered for a perfect fit.


Body Width: S=15 1/4", M=16", L=17", XL=19"

*Please note: Body width taken 1” below armhole for sizing.


The women's fit for the Liberty Lover T-shirt is currently as follows -


Woman's fit (shorter length than fashion fit) - 4.3 oz 100% Ringspun Cotton . Super soft with a slight stretch for a perfect fit. Longer length, slightly scooped neck, fashionably shorter sleeves. Preshrunk to minimize shrinkage.


Body Width: S=14 1/2", M=15 3/4", L=16 1/4", XL=17 1/4", 2XL=18 3/4"

*Please note: Body width taken 1” below armhole for sizing.


***Please note that design may be sized slightly differently on differently sized shirts. (The "O-H" on a small women's fit shirt may be slightly smaller than the "O-H" on a XL men's fit shirt.)***


What is your return/exchange policy?


If your shirt does not fit, or you are otherwise unsatisfied with your purchase, you may exchange or return your shirt within 30 days, provided that your merchandise is still unworn, unwashed and otherwise undamaged. Please return items with the original packing slip, indicating the nature of the exchange/return. Refunds are for the purchase price only. We do not refund shipping charges. Please contact us via email prior to sending your exchange/return for any additional information and so that we may be able to best ensure your satisfaction with exchange/return arrangements.


Privacy Policy


Galt's Watching does not sell, trade or share your private information for use by third parties. Order information is used solely to facilitate the processing and shipment of your order. Your email address is used additionally only to inform you of updates to our website and/or products. You may opt out of these updates at any time.


Disclosures and disclaimers


Products and prices are subject to change without notice. We, or our content suppliers may make improvements or changes to our website, the content or to any of the goods and services, at any time and without advance notice. Please be advised that web content may include technical inaccuracies or typographical errors.


Our website contains links to other internet websites. We have neither power nor control over any such website. You acknowledge and agree that we shall not be liable over any such linked website. Our website also allows users to comment on content. Comments do not necessarily reflect the opinions of Galt's Watching and we can not be held responsible for their content.

We reserve the right to refuse service and/or cancel any orders for any reason at our discretion.

For all other questions and comments -


Please email us at: GaltsWatching@gmail.com


We make an effort to address all email inquiries within 2 business days. So that we may best serve you, we ask that you please indicate the nature of your request in the subject line of your email.





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